Returns & Exchanges

At Brick, we stand behind our high-performance electronics with a 30-day satisfaction guarantee. If your gear isn't meeting your expectations, we offer streamlined returns and exchanges to get you back to your tech-driven lifestyle.

Return Process

• 1.
  Initiate Your Return

  Log in to your Brick account and select the order you wish to return to generate a unique Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Electronics

  Securely place the item in its original packaging, including all cables, manuals, and accessories to ensure a full refund.

• 3.
  Ship with Prepaid Label

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Technical Inspection & Refund

  Once our technicians verify the device's condition, your refund will be processed to your original payment method within 5-7 business days.